Advocacy Group, A Just Cause, Exposes the Facts and Seeks Justice
Summary of Facts:
After explicitly discussing the type of service desired and expected, Fisk failed to complete any service that had been paid for. For the cost of approximately $1500 per month for pruning of shrubs, bushes, and hedges; flower bed weed removal and deadheading; removal of debris and dead/withering vegetation. A payment of $1775 had been made for sprinkler maintenance and repair; Fisk had not performed any of the beforementioned services.
Payments had been made for April, May, and June 2019. As of July 4, 2019, no trimming or pruning of hedges, shrubs, or bushes had been performed.
Flower beds were not weeded, and grass had grown into the flower beds.
Sprinkler system was not setup/serviced to support proper growth and coverage in flower beds and subsequently, flooding of the backyard occurred because of sprinkler disrepair. After 4 tries, Fisk was unable to eradicate this problem and another contractor had to be paid $1500 to fix the system that Fisk had already been paid to complete. Last of all, due to the flooding, sod had to be replaced for an additional $600.
Flowers installed into flower beds were not the flowers agreed to when the contract was compiled with Jacob Stankich, and Rick Hobb.
Concrete color and texture is not the correct color and texture according to what was agreed to with Rick Hobb. There was no sample concrete viewing prior to pour, which is their standard process. Rick Hobb, in the presence of Jacob Stankich, agreed that because the job had not been performed according to what was agreed upon, the remaining balance for the concrete installation would be negated and Fisk would attempt to correct the problems that exist.
When a business fails to provide the agreed upon service and installs the incorrect product, the only proper course of action would be a full refund to the customer. Instead Fisk sends a letter with a balance due from the customer. This is an inconceivable response on the part of Fisk Lawnscapes.